{"id":2107,"date":"2024-11-08T08:43:20","date_gmt":"2024-11-08T08:43:20","guid":{"rendered":"https:\/\/preview.alfaview.com\/?page_id=2107"},"modified":"2026-10-21T15:04:16","modified_gmt":"2026-10-21T13:04:16","slug":"support","status":"publish","type":"page","link":"https:\/\/alfaview.com\/de\/support","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull av-px-xs-1_5 has-background is-layout-constrained wp-container-core-group-is-layout-36cf7936 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(180deg,rgb(3,120,207) 49%,rgb(234,235,237) 49%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-5ad41a59 wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-1\">Wie k\u00f6nnen wir Ihnen helfen? Unser Support-Team ist f\u00fcr Sie da!<\/h1>\n\n\n\n<div class=\"wp-block-group is-horizontal is-content-justification-left is-layout-flex wp-container-core-group-is-layout-47e2226a wp-block-group-is-layout-flex\">\n<p class=\"has-white-color has-text-color has-link-color wp-elements-2 wp-block-paragraph\">Wenn Sie Fragen zur Nutzung von alfaview haben,<br>verwenden Sie bitte dieses Kontaktformular, um uns Ihr Anliegen zu schildern.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns av-br-24 av-mt-xs-3 av-pt-xs-0 av-px-xs-0 has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-b8cb039e wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--80);box-shadow:var(--wp--preset--shadow--natural)\">\n<div class=\"wp-block-column av-px-xs-1 av-py-xs-2 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--50);flex-basis:50%\">\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2115-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2115\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/2107#wpcf7-f2115-o1\" method=\"post\" class=\"wpcf7-form init\" id=\"avform-support-kontaktformular\" name=\"avform-support-kontaktformular\" aria-label=\"Support-Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2115\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2115-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"container\">\n\t<fieldset>\n\t\t<legend>Kontaktinformationen\n\t\t<\/legend>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-md-6 col-sm-12\">\n\t\t\t\t<p><label class=\"form-label\" for=\"name\">Name <abbr aria-hidden=\"true\" title=\"Pflichtangabe\">*<\/abbr><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"name\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-6 col-sm-12\">\n\t\t\t\t<p><label class=\"form-label\" for=\"email\">E-Mail <abbr aria-hidden=\"true\" title=\"Pflichtangabe\">*<\/abbr><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" id=\"email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-md-6 col-sm-12\">\n\t\t\t\t<p><label class=\"form-label\" for=\"company\">Firma\/Institution<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control\" id=\"company\" autocomplete=\"organization\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-6 col-sm-12\">\n\t\t\t\t<p><label class=\"form-label\" for=\"phone\">Telefon<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-phonetext wpcf7-text wpcf7-validates-as-phonetext form-control\" id=\"phone\" autocomplete=\"tel\" data-numberonly=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"phone\" \/><input type=\"hidden\" name=\"phone-country-code\" class=\"wpcf7-phonetext-country-code\" \/><\/span><span id=\"wpcf7-6adc073ed382e-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap Mobile-wrap\" ><input type=\"hidden\" name=\"Mobile-time-start\" value=\"1792804670\"><input type=\"hidden\" name=\"Mobile-time-check\" value=\"3\"><label for=\"wpcf7-6adc073ed382e-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6adc073ed382e-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"Mobile\" value=\"\" autocomplete=\"new-password\" tabindex=\"1000\" data-cf7apps-tabindex=\"1000\" \/><\/span><span id=\"wpcf7-6adc073ed388b-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap Website-wrap\" ><input type=\"hidden\" name=\"Website-time-start\" value=\"1792804670\"><input type=\"hidden\" name=\"Website-time-check\" value=\"3\"><label for=\"wpcf7-6adc073ed388b-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6adc073ed388b-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"Website\" value=\"\" autocomplete=\"new-password\" tabindex=\"1000\" data-cf7apps-tabindex=\"1000\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/fieldset>\n\t<fieldset>\n\t\t<legend>Problemangaben\n\t\t<\/legend>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-md-12 col-sm-12\">\n\t\t\t\t<p><label class=\"form-label\" for=\"message\">Ihre Frage \/ Beschreibung des Problems <abbr aria-hidden=\"true\" title=\"Pflichtangabe\">*<\/abbr><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"3\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" id=\"message\" aria-required=\"true\" aria-invalid=\"false\" name=\"message\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/fieldset>\n\t<div class=\"row\">\n\t\t<div class=\"col-md-12 col-sm-12 text-end\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Nachricht senden\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><div class=\"frc-captcha \" data-sitekey=\"FCMTCD9U7B5S8031\" data-lang=\"en\" data-puzzle-endpoint=\"https:\/\/eu-api.friendlycaptcha.eu\/api\/v1\/puzzle\"><\/div>\n\t\t<noscript>You need to enable Javascript for the anti-spam check.<\/noscript>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column av-px-xs-2 av-py-xs-2 is-layout-flow wp-container-core-column-is-layout-6b849ebf wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--50);flex-basis:50%\">\n<h2 class=\"wp-block-heading\" style=\"font-size:1.75rem\">Besuchen Sie unser Support-Center<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px\">Viele Fragen rund um alfaview sind bereits in unserem Support-Center ausf\u00fchrlich beantwortet. Hier finden Sie auch allgemeine Informationen zur alfaview-App.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/support.alfaview.com\/de\/\">Zum Support-Center<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Wie k\u00f6nnen wir Ihnen helfen? Unser Support-Team ist f\u00fcr Sie da! Wenn Sie Fragen zur Nutzung von alfaview<i class=\"icon excerpt-icon icon-ic_arrow_forward_24dp\"><\/i><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2107","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alfaview.com\/de\/wp-json\/wp\/v2\/pages\/2107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alfaview.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alfaview.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alfaview.com\/de\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/alfaview.com\/de\/wp-json\/wp\/v2\/comments?post=2107"}],"version-history":[{"count":5,"href":"https:\/\/alfaview.com\/de\/wp-json\/wp\/v2\/pages\/2107\/revisions"}],"predecessor-version":[{"id":12602,"href":"https:\/\/alfaview.com\/de\/wp-json\/wp\/v2\/pages\/2107\/revisions\/12602"}],"wp:attachment":[{"href":"https:\/\/alfaview.com\/de\/wp-json\/wp\/v2\/media?parent=2107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}