{"id":11296,"date":"2026-05-13T09:55:42","date_gmt":"2026-05-13T07:55:42","guid":{"rendered":"https:\/\/alfaview.com\/?page_id=11296"},"modified":"2026-05-13T09:58:11","modified_gmt":"2026-05-13T07:58:11","slug":"contract-withdrawal","status":"publish","type":"page","link":"https:\/\/alfaview.com\/en\/contract-withdrawal","title":{"rendered":"Contract withdrawal"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull av-px-xs-1_5 has-background is-layout-constrained wp-container-core-group-is-layout-d0c92d38 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(180deg,rgb(3,120,207) 49%,rgb(234,235,237) 49%);margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<h1 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-5d29ddee5530a179b71891429a7b2bc1\">Contract withdrawal<\/h1>\n\n\n\n<div class=\"wp-block-columns av-br-24 av-mt-xs-3 av-pt-xs-0 av-px-xs-0 has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-b8e64976 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--80);box-shadow:var(--wp--preset--shadow--natural)\">\n<div class=\"wp-block-column av-px-xs-1 av-py-xs-2 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--50);flex-basis:50%\">\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f11297-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"11297\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/11296#wpcf7-f11297-o1\" method=\"post\" class=\"wpcf7-form init\" id=\"avform-withdrawal\" name=\"avform-withdrawal\" aria-label=\"Contact-Withdrawal\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"11297\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f11297-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"container\">\n\t<fieldset>\n\t\t<legend>Data to identify the contract\n\t\t<\/legend>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-md-6 col-sm-12\">\n\t\t\t\t<p><label class=\"form-label\" for=\"name\">Name <abbr aria-hidden=\"true\" title=\"Mandatory information\">*<\/abbr><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"name\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-6 col-sm-12\">\n\t\t\t\t<p><label class=\"form-label\" for=\"email\">Email <abbr aria-hidden=\"true\" title=\"Mandatory information\">*<\/abbr><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" id=\"email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-md-6 col-sm-12\">\n\t\t\t\t<p><label class=\"form-label\" for=\"cid\"><abbr aria-hidden=\"true\" title=\"Find the customer number on your invoice\">Customer Number<\/abbr> <abbr aria-hidden=\"true\" title=\"Mandatory information\">*<\/abbr><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"customer-id\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"cid\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"customer-id\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-6 col-sm-12\">\n\t\t\t\t<p><label class=\"form-label\" for=\"phone\"><abbr aria-hidden=\"true\" title=\"Find the reference or order number on your invoice\">Reference or Order Number<\/abbr> <abbr aria-hidden=\"true\" title=\"Mandatory information\">*<\/abbr><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-id\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"oid\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-id\" \/><\/span><span id=\"wpcf7-6a04677c1eefc-wrapper\" class=\"wpcf7-form-control-wrap Mobile-wrap\" ><input type=\"hidden\" name=\"Mobile-time-start\" value=\"1778673532\"><input type=\"hidden\" name=\"Mobile-time-check\" value=\"10\"><label for=\"wpcf7-6a04677c1eefc-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a04677c1eefc-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"Mobile\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span><span id=\"wpcf7-6a04677c1ef2c-wrapper\" class=\"wpcf7-form-control-wrap Website-wrap\" ><input type=\"hidden\" name=\"Website-time-start\" value=\"1778673532\"><input type=\"hidden\" name=\"Website-time-check\" value=\"10\"><label for=\"wpcf7-6a04677c1ef2c-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a04677c1ef2c-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"Website\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-md-12 col-sm-12\">\n\t\t\t\t<p><label class=\"form-label\" for=\"withdrawal-policy\">Withdrawal Policy<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"withdrawal-policy\"><textarea cols=\"40\" rows=\"5\" maxlength=\"2500\" class=\"wpcf7-form-control wpcf7-textarea form-control\" id=\"withdrawal-policy\" readonly=\"readonly\" aria-invalid=\"false\" name=\"withdrawal-policy\">Right of Withdrawal\nYou have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must inform us (alfaview gmbh, Kriegsstr. 100, 76133 Karlsruhe, Phone: +49 721 35 450 450, Email: info@alfaview.com) of your decision to withdraw from this contract by\nmeans of a clear statement (e.g. a letter sent by post or an email). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.\n\nConsequences of Withdrawal\nIf you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result\nof such reimbursement.\n\nIf you requested that the services begin during the withdrawal period, you shall pay us an appropriate amount proportionate to what has been provided up to the time you informed us of the exercise of the right of withdrawal with regard to this contract, in comparison with the full coverage of the contract.\n\nBusinesses are excluded from the right of withdrawal after signup.<\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/fieldset>\n\t<div class=\"row\">\n\t\t<div class=\"col-md-12 col-sm-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"accept-privacy-policy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"accept-privacy-policy\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read the <a href=\"https:\/\/alfaview.com\/en\/privacy\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-md-12 col-sm-12 text-end\">\n\t\t<input class=\"wpcf7-form-control wpcf7-hidden\" id=\"timestamp\" value=\"\" type=\"hidden\" name=\"timestamp\" \/>\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit withdrawal\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><div class=\"frc-captcha \" data-sitekey=\"FCMTCD9U7B5S8031\" data-lang=\"en\" data-puzzle-endpoint=\"https:\/\/eu-api.friendlycaptcha.eu\/api\/v1\/puzzle\"><\/div>\n\t\t<noscript>You need to enable Javascript for the anti-spam check.<\/noscript>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column av-px-xs-2 av-py-xs-2 is-layout-flow wp-container-core-column-is-layout-6b73ea72 wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--50);flex-basis:50%\">\n<h3 class=\"wp-block-heading\">Procedure<\/h3>\n\n\n\n<p style=\"font-size:16px\">You can submit your contract withdrawal to us online via the form. You will find the required information on your invoice.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After submitting, you will receive an email confirmation.<\/li>\n\n\n\n<li>Once we have reviewed the details, we will provide feedback on the next steps.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Privacy Notice<\/h3>\n\n\n\n<p>Your information will be processed to handle your withdrawal in accordance with legal requirements. For more information, please refer to our <a href=\"https:\/\/alfaview.com\/en\/privacy\" target=\"_blank\" rel=\"noreferrer noopener\">Privacy Policy<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contract withdrawal Procedure You can submit your contract withdrawal to us online via the form. You will find<i class=\"icon excerpt-icon icon-ic_arrow_forward_24dp\"><\/i><\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11296","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/pages\/11296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/comments?post=11296"}],"version-history":[{"count":3,"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/pages\/11296\/revisions"}],"predecessor-version":[{"id":11302,"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/pages\/11296\/revisions\/11302"}],"wp:attachment":[{"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/media?parent=11296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}