The German version of these Terms and Conditions is binding.
The English translation is for information purposes only.<\/p>\n\n\n\n
between<\/p>\n\n\n\n
and<\/p>\n\n\n\n the customer<\/strong> enabling the access to the alfaview rooms. The application for the use by the participants of alfaview can also be offered directly for download by the participant. In order to participate, the software can be downloaded from the download section of the alfaview website<\/a>; further information is available in the Support Center<\/a>. alfaview will notify the customer of planned maintenance work that leads to unavailability with reasonable advance notice, generally 5 days before it takes place. The total duration of planned maintenance work during alfaview\u2019s regular business hours must not exceed ten hours per month.<\/p>\n\n\n\n The Customer is obliged to inform all participants about this and to impose the same obligations on the participants.<\/p>\n\n\n\n When deciding on measures pursuant to Clause 9<\/strong> (9) b)\u2013d), alfaview will duly consider the legitimate interests of the customer. alfaview will inform the customer of the respective measure by email, if possible prior to taking the measure, but at the latest immediately thereafter, stating the reasons for the measure, insofar as this is legally permissible.<\/p>\n\n\n\n The OSS components<\/a> used in the context of alfaview as well as the applicable license conditions <\/a>are available online.<\/p>\n\n\n\n Withdrawal notice<\/strong> as of March 2026<\/p>\n","protected":false},"excerpt":{"rendered":" The German version of these Terms and Conditions is binding.The English translation is for information purposes only. General<\/i><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1172","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/pages\/1172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/comments?post=1172"}],"version-history":[{"count":5,"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/pages\/1172\/revisions"}],"predecessor-version":[{"id":11264,"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/pages\/1172\/revisions\/11264"}],"wp:attachment":[{"href":"https:\/\/alfaview.com\/en\/wp-json\/wp\/v2\/media?parent=1172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/strong>alfaview gmbh<\/strong>, Kriegsstr. 100, 76133 Karlsruhe, Germany
represented by Niko Fostiropoulos
<\/strong>(\u201calfaview<\/strong>\u201d)<\/p>\n\n\n\n
<\/strong>(the \u201cCustomer<\/strong>\u201d).<\/strong><\/p>\n\n\n\n1. Scope<\/h2>\n\n\n\n
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2. Conclusion of Agreement<\/h2>\n\n\n\n
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The agreement with a conference participant invited by the customer as a guest is concluded when the guest confirms the Terms and Conditions upon entering the alfaview room. alfaview will provide the customer with their individual contractual data upon request. The current version of the Terms and Conditions is also available on the alfaview website and can be printed.<\/li>\n\n\n\n
When a booking is made, alfaview stores the contractual text and sends the order data to the customer within the order confirmation together with the Terms and Conditions by email. This automatically generated order confirmation constitutes acceptance of the agreement by alfaview, thereby concluding the agreement. The order data can also be viewed under \u201cManage Subscription\u201d for the duration of the agreement.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n\n
3. Subject<\/h2>\n\n\n\n
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4. Obligations of alfaview<\/h2>\n\n\n\n
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The acceptance of the respective General Terms and Conditions <\/a>for the application is a precondition for downloading and use of the application in question.<\/p>\n\n\n\n\n
Unavailability within the meaning of this clause shall be deemed to exist if the alfaview services are not available to the customer due to circumstances within alfaview\u2019s sphere of responsibility. Unavailability shall in particular not be deemed to exist if the alfaview services are unavailable, not accessible or usable due to\n\n
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Except for updates that are mandatory under applicable law, alfaview shall have no obligation to update, expand, improve, or modify the alfaview services.<\/li>\n\n\n\n5. Rights of use<\/h2>\n\n\n\n
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6. Characteristics of the trial version<\/h2>\n\n\n\n
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7. Obligations of Customers and Participants<\/h2>\n\n\n\n
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The customer shall ensure that the participants grant alfaview a non-exclusive license in the same manner.
By activating the transcription feature, the Customer consents to the transcription of the spoken word and at the same time confirms that he\/she has ensured that all participants of a conference have given their consent in this regard prior to activating the feature and that he\/she is authorized to grant alfaview all rights necessary for the performance of the Agreement (in particular the right to reproduce and edit and, if applicable, the right to make publicly available and reproduce, provided that the participants are not personally associated with each other) to the transcribed content free of charge. Previously anonymized speech snippets with a duration of 30 seconds and the corresponding transcription are furthermore permanently used by the subcontractor EML Speech Technology GmbH in order to permanently and continuously improve the speech models and the quality of the transcription in the interest of the Customer. The Customer assures that the transcription of the spoken content to the extent described and for the purposes described above does not violate any rights of third parties, in particular other participants.
The Customer\/participant undertakes to take appropriate precautions to prevent unauthorized access by third parties to the software and the applications in his\/her sphere of influence, in particular by observing appropriate security precautions according to the current state of the art when using the login and with regard to the login data.<\/li>\n\n\n\n
The customer guarantees that neither they nor the participants will violate statutory provisions relating to the protection of minors, personal rights, or any other rights of third parties through the content discussed, displayed, uploaded, or otherwise presented or exchanged during the conferences, and that applicable law (e.g., criminal law and youth protection law) will be complied with.
Furthermore, the customer ensures that only truthful and non-misleading information\/statements are made.<\/li>\n\n\n\n\n
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8. Defects<\/h2>\n\n\n\n
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The same shall apply to all further service disruptions or errors caused in the Customer\u2019s\/participants\u2019 sphere, for example, use of alfaview services in connection with entirely or partly incompatible hardware or software or installation of software in conflict with the alfaview services. These can be viewed at any time under System requirements<\/a> in the Support Center.<\/li>\n\n\n\n9. Liability<\/h2>\n\n\n\n
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In particular, alfaview shall also not be liable if and to the extent that the non-performance of contractual obligations is due to circumstances of force majeure occurring after the conclusion of the contract. Circumstances of force majeure include, for example, war, strikes, civil unrest, expropriation, fundamental legal changes, storms, floods and other natural disasters, as well as water ingress, power outages, interruptions, or the destruction of data-carrying lines for which alfaview is not responsible.<\/li>\n\n\n\n
alfaview is therefore entitled, in the event of violations and any unlawful or improper use of the alfaview services and\/or the software and\/or the applications, or in the case of a justified suspicion of such violations or improper use, to take the following measures at its own discretion, in particular (but not limited to):\n\n
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This applies in particular in cases where the content of customers\/participants contains legal violations.\n\n
10. Data protection<\/h2>\n\n\n\n
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11. Confidentiality<\/h2>\n\n\n\n
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12. Renumeration, billing and due date<\/h2>\n\n\n\n
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13. Term of the Agreement and termination<\/h2>\n\n\n\n
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14. Mandatory Information for Consumers (Right of Withdrawal Notice and Dispute Resolution Procedure)<\/h2>\n\n\n\n
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Right of Withdrawal<\/strong>
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date on which the contract is concluded.
To exercise your right of withdrawal, you must inform us (alfaview gmbh, Kriegsstr. 100, 76133 Karlsruhe, Germany, Telephone: +49 721 35 450 450, Email: info@alfaview.com) of your decision to withdraw from this contract by means of a clear declaration (e.g., a letter sent by post, fax, or email).
You may use the model withdrawal form linked below for this purpose, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal<\/strong>
If you withdraw from this contract, we shall reimburse to you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.
If you requested that the alfaview services begin during the withdrawal period, you shall pay us an appropriate amount corresponding to the proportion of the alfaview services already provided up to the time you informed us of the exercise of the right of withdrawal with respect to this contract, in comparison to the total scope of the alfaview services provided for in the contract. <\/p>\n\n\n\n\n
15. Final provisions<\/h2>\n\n\n\n
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