Video Conferencing Systems

High quality audio video conferencing
For professional online meetings and live classes

Data Privacy

Data Privacy Statement

The English translation of the data privacy statement serves only as a means of understanding. In case of differences between the German version and the English translation, the German version shall prevail.

We appreciate your visit to our website, the use of our platform alfaview® and your interest in our company. We respect your privacy and ensure the protection of your personal information by processing your personal information in accordance with the terms of this Privacy Policy and the applicable privacy laws.

You can visit our websites and the platform without telling us who you are. In order to display our web pages, you are only obliged to provide the data transmitted by your browser to our server (see "Logfiles"). Further personal data of you will only be saved if you voluntarily enter them on the website or use the corresponding functions, e.g. when submitting entries via our contact form or when registering an alfaview® customer account.

alfaview® is a dedicated communication platform. The contents of your communication are strictly confidential and only accessible to the participants of a videoconference visibly present in the alfaview® room. The contents of video conferencing (audio, video, chat content) are not being recorded, viewed or otherwise made available to third parties by alfatraining at any time. All data exchanged during a meeting between participants, i.e. audio, video and text data as well as real-time events such as the activation of permissions is transmitted in encrypted form and cannot be intercepted by third parties. They are not stored permanently and discarded immediately after leaving the conference room.

Newsletter and Contact

If you subscribe to our electronic newsletter, you consent to the storage of your name and e-mail address for the purpose of sending the newsletter (Art. 6 Para. 1 S. 1 lit. a GDPR). This data will not be passed on to third parties. You may revoke your newsletter consent for the future and thus terminate your newsletter subscription at any time (notice in the newsletter).

To contact us you may enter your personal information on our website. Only the fields marked with an asterisk are required data. Providing additional data may be helpful in processing your request, but is not mandatory (optional). This data will be used and stored with your consent exclusively for the purpose of processing your message (Article 6 (1) sentence 1 lit. a GDPR). Any use for other purposes or a disclosure to third parties does not take place, except you agree to that explicitly. (consent).

Using Mailjet

The delivery of emails to users of alfaview® is an integral functionality of the platform. It ensures that content is communicated promptly and personally. For sending emails we use the mailing service Mailjet, 37 Bis Rue du Sentier 75002 Paris, France. Only those email addresses required for sending are transferred and temporarily saved. Email addresses are used exclusively in the context of using alfaview® and are not disclosed to third parties.


Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and that provide certain information to the party that sets the cookie (here us). Cookies cannot run programs or transmit viruses to your computer. Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow us to recognize your computer when you return to our website. When you log out or close the browser session cookies are deleted. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time. We use this information to optimize our offerings and to offer you more comfort while browsing our pages. The legal basis for this data processing is Art. 6 para. 1 sentence 1 lit. f GDPR.

In case you want to be notified as soon as a web server wants to send a cookie to you, you can set your internet browser to do so. You can then agree to the acceptance of the cookie or reject it. You can configure your browser setting according to your wishes and, for example, reject the acceptance of third-party cookies or all cookies. Please be aware that you may not be able to use all features of this site. You can find out more about this in the help system of your Internet browser.


In order to provide up-to-date information to customers, partners or other interested parties, we operate so-called "fan pages" on the following social networks in addition to our own website: Facebook, Twitter, Google, Instagram, LinkedIn, XING.

The data processing will be carried out by the social media platform provider. Data processing outside the European Union can not be ruled out. The provider of the platform provides us with aggregated usage data if necessary, but we do not have access to personal data, if you only visit the fanpage.

The legal basis of data processing is Art. 6 Abs. 1 lit. f DSGVO. In the case of consent in the form of an opt-in ("tick checkbox", "click button") or any other form of obtaining consent, the legal basis is Art. 6 para. 1 lit. a GDPR. Consent may be withdrawn at any time without stating any reasons to the person to whom it has been given, with effect for the future.

Since the data processing is done by the provider of the platform, we recommend that you contact the provider of the platform for your rights to information, rectification, deletion, data portability and objection regarding the visit to our fanpage. Of course we support you in the exercise of your rights if necessary.

In addition, cookies may be set on your device. For purposes and legal basis for the use of cookies, see "Cookies" in this privacy policy or on the privacy statements of the platform provider.

For more information, see the following links:

Log files

Each time you access our site or the alfaview® platform we collect the following information about your computer: the IP address of your computer, the request from your browser or the alfaview® client software as well as the time of this request. It also collects the status and amount of data transferred as part of this request, along with product and version information about your browser and of the alfaview® client software you are using as well as your computer's operating system. We keep track of which website accessed our site. The IP address of your computer is stored only for the time you are using the website and then immediately deleted or anonymized by shortening. The remaining data is stored for a limited period of time. We use this data for the maintenance of our website, in particular to detect and eliminate website errors, to determine the utilization of the website and to make adjustments or improvements (legal basis: Art. 6 (1) sentence 1 lit. DSGVO).

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer that allow us to analyze your use of the website. The information generated by the cookie about your use of this website is usually sent to a Google server in the USA and is stored there. However, in the event that IP anonymisation is activated on this website your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website Google will use this information to evaluate your use of the website, to compile reports on website activity and to gather more information about website activity and to provide other services to the website operator that relate to website activity and internet services. The IP address provided by Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. Additionally, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install or alternatively by clicking on the following link to set a so-called opt-out cookie: Disable Google Analytics by setting an opt-out cookie.

This website uses Google Analytics with the extension "anonymizeIp()". As a result, IP addresses are processed shortened in order to exclude a direct personal reference. We use Google Analytics to analyze and regularly improve the use of our website. With the statistics we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the US, Google has submitted to the EU-US Privacy Shield. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR. For more information about Google's data processing, please see the Google Privacy Policy:

Embedded content from third parties (e.g., Google Maps, YouTube, etc.)

If third-party content such as Google Maps or YouTube is displayed on our websites, the provision of your IP address and the contents displayed under "Logfiles" to the third-party provider are required for the provision of this content and the display in your browser. We have no influence on data processing at the third party. If you are logged in to the third party with a user account, the third party may assign your user behavior to your user account. If necessary, the third party stores your data as usage profiles and uses them for purposes of advertising, market research and / or customization of its website. Opposition rights against the formation of these user profiles must be addressed to the third party.

For more information on the purpose and scope of the third-party data collection and its processing, please refer to its privacy policy. You will also find further information about your rights and settings options for the protection of your privacy here:

Revocation of consent and objection to data processing

If you have given us consent, you can withdraw it at any time with effect for the future. Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. In the event of such a disagreement, we ask you to explain the reasons why we should not process your personal data as we have done. In the case of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or point out to you our compelling legitimate reasons on which we continue the processing. You may object to the processing of your personal data for advertising and data analysis purposes at any time. You can send your cancellation or objection to the contact data stated below at "responsible".

Your rights

Regarding your personal data you have the following rights:

  • Right to information
  • Right to rectification or cancellation
  • Right to restriction of processing
  • Right to object to the processing
  • Right to data portability.

You also have the right to complain to us about the processing of your personal data by a data protection supervisory authority.


alfatraining Bildungszentrum GmbH
Kriegsstr. 100
76133 Karlsruhe
Phone: +49-721-35450-300
Fax: +49-721-35450-69

Data Protection Officer or under our postal address with the addition "the data protection officer"

As at November 2018