alfaview can be used with all standard operating systems: Windows, macOS, Linux, Android, iOS, and iPadOS. You can find the concrete system and network requirements in our Support Center.

You can download alfaview free of charge in the download section. iPad and iPhone versions are available in the Apple App Store. A version for Android smartphones and tablets is available in the Google Play Store. Follow the instructions in the installation process and you will be ready to start your first online meeting with alfaview in just a few minutes.

Yes, you can also use alfaview in standard browsers without downloading the software. The following browsers are currently supported: Microsoft Edge, Google Chrome.

alfaview can be used with standard desktop computers or laptops, as well as the latest smartphones and tablets. You can find the concrete system and network requirements in our Support Center.

Yes, it is possible to join using a mobile device with the corresponding app. With the app on your smartphone, you can use alfaview the same way you would with a laptop or tablet and participate in any meeting.
iPad and iPhone versions are available in the Apple App Store. A version for Android smartphones and tablets is available in the Google Play Store.

As the owner of an alfaview company, you will need your own user account to manage your company and your rooms. You can create user accounts for your employees or students. When you invite guests with a guest or group link, they do not need to have their own user account.

If you would like to use alfaview for personal use, you can create a free user account with your own alfaview company with our alfaview Free plan.
To use alfaview for business, you can test alfaview free of charge with our alfaview Free 500 Special plan or subscribe to a plan to create a user account with your own alfaview company.

No. If you invite your guests via guest or group link, they can join the online meeting without registering beforehand.

To manage your rooms, access the management dashboard. In the alfaview app, you can open the management dashboard through the list of participants. Right-click on the room name to select “Manage room” and open the management dashboard.

On our website, you can access the management dashboard.

Your user account is linked to one or more alfaview companies. To delete your user account, you have to exit all linked alfaview companies. You can do this on the management dashboard. You will no longer have access to the rooms you have been using.

As the owner of an alfaview company you cannot delete your user account. Please contact the alfaview team. 

If you wish to permanently delete alfaview company and all rooms deleted, access the management dashboard. Please note that deleting a company will remove all data (users, rooms, guest and group links), and you will lose all access. 

Your alfaview company is the virtual representation of your company, institution or organization. Within this company, you can create departments, rooms and users, invite guests and connect all employees, regardless of where they work.

alfaview rooms are virtual offices reproducing your physical office premises online. You can invite colleagues to come here, you can hold meetings, or work together in a team. Each room is continuously displayed and available around the clock. Rooms can be organized into departments to provide a better general overview. Each room contains 50 subgroups/breakout rooms that can be used in parallel.

Each alfaview room contains 50 subgroups for parallel use that can be renamed as desired and used as breakout rooms. Breakout rooms/subgroups are the ideal place for confidential discussions, learning in small groups, or matchmaking.

As a company admin, you can customize your room structure to suit your needs. You can create and edit departments and rooms with the corresponding access permissions on the management dashboard. We are happy to help you create your room structure.

Depending on your plan, each alfaview room can have up to several hundred participants (with video and audio), plus an additional 1,000+ spectators (whose audio and video are not shared) online at the same time.

Yes, users who have their own user account can switch rooms using the room list within alfaview at any time without leaving the app. Guests need an active invitation link for each room to get access to the respective room and to switch rooms. Personalized guest links or public group links can be used here.

Yes, you can activate a waiting room for each room and decide for yourself who you wish to grant access to.

You can also hold confidential discussions in temporary meeting rooms. Only people who have been invited can see and enter the meeting room.

Alternatively, you can use different permission groups to define who is granted access to which rooms and which permissions the respective individuals have within these rooms.

Because alfaview is room-based, the rooms continue to exist even when all participants exit the rooms. The rooms are available 24/7.

Temporary meeting rooms are the only rooms that are available exclusively for the duration of the meeting.

To manage your rooms, access the management dashboard. In the alfaview app, you can open the management dashboard through the list of participants. Right-click on the room name to select “Manage room” and open the management dashboard.

Participants enter a waiting room first if this feature is activated. Admins and moderators then decide when the people waiting may enter the room. You can choose between admitting individual participants one by one, or admitting everyone at the same time. The people waiting cannot see who else is in the waiting room and cannot interact with one another.

You can have confidential meetings in closed, temporary meeting rooms outside your permanent alfaview rooms. People who are not invited to the meeting cannot see the meeting room or the meeting participants in the room list. Meeting rooms can only be created for fixed time periods. Once they are over, meeting rooms are automatically deleted and are no longer accessible.

You don’t need to open a new room each time you want to start meetings or events in alfaview. Your rooms are always available to you. You can invite guests using a guest link or a group link.

You can also hold confidential discussions in locked meeting rooms. To do this, create a meeting with a start and end date and invite participants or guests. These meeting rooms are only temporarily available for the duration of the meeting.

Users who already have access permission for the room in question can enter it at any time.

Everyone else needs an invitation link. You can use a personalized guest link to invite specific individuals or a public group link to invite as many people as you want to your video conference. Your guests do not need to have their own user accounts.
You can limit the validity of the invitation link by setting a starting time and a time for the link to expire. Then guests can only enter your room starting at the specified start time, and no longer have access to the room after the specified expiry time.

No, guests can also join the online meeting without having their own user account by clicking on an invitation link.

Depending on your plan, each alfaview room can have up to several hundred participants (with video and audio), plus an additional 1,000+ spectators (whose audio and video are not shared) online at the same time.

Yes, spectators can also participate in your online meeting. They see and hear the speakers and participants, but their own audio and video is not streamed. Spectators can actively participate in the online meeting in the chat.

Yes, all video images of the participants are displayed simultaneously. You can also hear all the participants.

Spectators can also see and hear participants, but their personal audio and video is not streamed.

Users can be assigned different roles, with the roles having different permissions: admins, moderators, participants, guests, spectators. You can find the permissions of the individual roles in our Support Center.

Moderators have access to additional features to control the meeting. For example, they can grant participants certain permissions (camera, microphone, screen sharing) and revoke them as well. You can find more useful information on the moderator controls in the Support Center.

Yes, moderators can mute participants with one click by revoking their permission to use their microphone.

Yes, moderators can revoke participants’ permission to use their camera, interrupting and preventing the streaming of their video image.

You can designate as many moderators as you wish in an alfaview room – there is no limit.

Yes. You can deactivate your camera before entering the alfaview room and during the online meeting. Our policy is “I see you and you see me,” so if you deactivate your camera, you will not be able to see the other participants. Activate “Camera to VIP only” to stream your video only to VIPs. Only the videos of the VIPs are shown to you. This way, alfaview enables and fosters emancipative, equitable, democratic, and barrier-free communication.

A GDPR-compliant recording feature is currently under development. Until it is available, you can use third-party products. We are happy to help you.

Yes, the polling tool can be activated using the toolbox and made available to the participants in the room.

Yes. As long as they can be accessed with a web link, you can integrate as many tools as you wish in the alfaview toolbox, such as a file sharing tool, a quiz, or external links to your organization’s website, for example.

Yes, third-party file sharing tools can be integrated using the toolbox. We are happy to help you.

No, chat messages are not saved or forwarded by alfaview. As a moderator or a room admin, you can copy the history of the group chat to the clipboard as long as you are still in the room if you want to follow up on your online meeting.

Yes, you can blur your background. You can decide on the level of blurring yourself.

Yes, the second camera can be used as a document camera.

Yes, with screen sharing you can either share your entire screen, a section of it, or a specific application. alfaview allows an unlimited number of parallel screen shares, including audio.

You can virtually raise your hand to indicate that you have a question.

Alternatively, you can use the group chat or a private short message to indicate that you would like to say something.

Yes, you can work on content together on the whiteboard. Additional tools for collaboration can be integrated using the toolbox.

Yes, you can highlight speakers or moderators by tagging them with a VIP star. VIPs are displayed on a larger scale and in the top position in the room. The participants have the option of separating the image of the VIP and displaying it in a larger size in a separate window or dragging it to a second monitor. Multiple people can be highlighted at the same time.

You can also switch between gallery view and speaker view. In speaker view, the video image of the person speaking is automatically displayed larger.

alfaview offers live translation into almost every language in the world. In addition, any number of simultaneous interpreters can be integrated to translate what is being said live into the desired languages. We also offer a multilingual user interface.

Yes. People who enter the alfaview room can be logged in an attendance list. Moderators can download this list for documentation purposes.

If you want to leave your seat for a moment during an online meeting, you can use this button to take a break. Your video and audio transmission will be paused.

Yes, an API is available and offers several integration standards. Please do not hesitate to contact us if you have any questions.

alfaview offers numerous features for holding exams, including attendance lists, waiting rooms, personalized invitation links that are only valid for a limited time, and the option of only sharing screen content with the examiners or exam proctors. With alfaview, exams can be carried out securely and in line with the requirements of the testing body.

alfaview stands for successful accessible digital communication. Our aim is to give people with disabilities equitable access to our communication.

alfaview offers many settings and features for accessibility, including numerous screen reader options, a high-contrast and motion-reduced user interface display, various keyboard shortcuts and keyboard navigation enabling the use of alfaview without a mouse.

When developing the accessibility features, we followed the WCAG 2.1 AA and AAA guidelines.

For people with hearing impairments, sign language interpreters can be visually highlighted and shown in a larger scale as VIPs. If no sign language interpreters are available, people with hearing impairments can also follow the discussion using live transcription.

With live transcription, what is being said is transcribed in real time on a separate list on the side so that people with hearing impairments can also participate in meetings and events using alfaview without any problems.

Yes, for people with hearing impairments, sign language interpreters can be visually highlighted and shown in a larger scale as VIPs. If no sign language interpreters are available, people with hearing impairments can also follow the meetings or lectures in alfaview using live transcription.

Yes, alfaview can be accessed using a keyboard. Using keyboard navigation, users can use alfaview quickly and easily even without a mouse. Interactions with alfaview can be sped up with user-friendly keyboard shortcuts.

You can find a list of all keyboard shortcuts in our Support Center.

To facilitate accessibility for people with visual impairments, alfaview offers comprehensive support for screen reader applications. Users who rely on screen readers can navigate through alfaview, participate in meetings, and be informed about events via voice output in the meeting. In addition, the main features of alfaview can be used with keyboard shortcuts. The font size of the user interface and the chat can be changed. Screen shares, video from the second camera or video images from VIPs can be separated and displayed larger in a separate window. People who are sensitive to glare can use the dark mode of the user interface.

Yes, alfaview has light and dark display mode versions, as well as a high-contrast design to increase the readability of texts and the recognition of operating elements.

Yes, alfaview allows you to change the font size of the chat, private short messages, and the user interface.

Yes, as a private individual you can use alfaview free of charge with our alfaview Free plan. Find more information in the pricing overview under the “private” tab. Business customers can test alfaview free of charge for 30 days with our alfaview Free 500 Special plan. A valid license is required for regular use in the non-private sector.

Yes, you can test alfaview free of charge for 30 days with our alfaview Free 500 Special plan. A valid license is required for regular use in the non-private sector.

No, licenses are not purchased for participants, they are purchased for rooms with a specific participant capacity. You can find the number of participants per booked room in your plan.

The costs are calculated per booked room.

Every plan provides you with 50 subgroups per alfaview room that can be used in parallel as breakout rooms.

With our alfaview Business 500, alfaview Non-Profit 500, and alfaview Education 500 plans, an additional license for a temporary meeting room is available for each room booked.

Yes. We will be happy to advise you and work with you to create your own individual room structure.

Depending on the duration of the chosen contract, you pay monthly, annually, or as a one-off payment in advance. We offer payment by invoice or SEPA direct debit.

Yes, non-profit organizations and educational institutions can use alfaview under more favorable conditions. You can find the prices in the pricing overview.

Please contact us using the contact form. You can also reach us by email at info@alfaview.com or by phone at +49 721 35450-450.

Yes, we are happy to advise you and show you the many features and functions of alfaview. Please contact us to set up an appointment.

Yes, we are happy to show you how you can optimally use alfaview. Please set up an appointment with us.

Yes. During your event, the alfaview team will support the participants, speakers, and organizers by answering questions about alfaview. We will be happy to answer your questions in alfaview (virtual help desk/information center) or by phone. If desired, we are also happy to take over the management of your event, allowing you to dedicate yourself completely to your event.

If you have any technical issues, please contact our support team by sending an email to support@alfaview.com or calling us at +49 721 35450-450.

You can find an overview of current service disruptions on our status page.

Yes, alfaview is 100 % GDPR-compliant. This has also been confirmed by the data protection authorities in Berlin and Baden-Württemberg.

More information on data protection and privacy

alfaview has the following certifications:
ISO 9001
ISO 27001