IT-Security - alfaview

Reliability based on information security: protection that builds trust.

In an increasingly digital working world, IT-supported processes are the backbone of efficient business operations, including ours. That is why we believe that information security is not an extra benefit, it is the foundation of reliability, trust, and long-term success.

For us, information security is an integral part of our customer service. It keeps sensitive data confidential and makes sure our systems are continuously available—day after day. We devote particular attention to protecting personal data and ensuring the stable and fail-safe delivery of our software solutions.

Our active security culture hinges on the commitment of all our employees. We foster knowledge, awareness, and responsibility in the field of information security through regular training, awareness, and involvement. Because for us, people are at the heart of it all—the key to real security and the ongoing development of our management system.

Responsible. Forward-looking. Trustworthy.

What IT security means for videoconferencing at alfaview in detail

Encryption in line with BSI standards

Communication is secured in transit through encryption
Stored data is protected at rest through encryption
Execution follows the guidelines of the German Federal Office for Information Security (BSI)

Data processing exclusively within the EU

Infrastructure is operated entirely in data centers located in Germany; company headquarters is also in Germany
No transfer of data to non-EU third countries
No use of non-European subcontractors or hyperscalers
All processes are subject to and comply with the EU General Data Protection Regulation (GDPR)

ISO/IEC 27001 certification

alfaview operates a certified Information Security Management System in accordance with ISO/IEC 27001
All data centers used are also certified under ISO/IEC 27001

Privacy by design & zero-trust architecture

Security features are an integral part of the software architecture
Zero-trust architecture authenticates every access attempt, regardless of location or user role

No disclosure to third parties or AI systems

No analysis, marketing, or use of user data by third parties
Voice and video data are specially protected using technical and organizational measures

Data anonymization and pseudonymization

Personal data is collected only when strictly necessary
Wherever possible, data processing is anonymized or pseudonymized

Fine-grained access controls

Differentiated user rights can be controlled and individually configured
Access to content and rooms is controlled and traceable

Regular updates

alfaview is continuously provided with security and feature updates
Users are actively notified as soon as new versions or improvements are available

Hosting and access control

Organizers and hosts can manage, restrict, and remove participants
Disruptions can be specifically prevented

Automated infrastructure

Automated processes reduce sources of error
Security updates are rolled out regularly and reliably

Two-factor authentication (2FA)

Two-factor authentication offers additional protection

Single sign-on (SSO)

Supports modern authentication methods for companies
Centralized user management for greater security and efficiency

Communicate securely – with alfaview

In addition to stable performance, our videoconferencing platform also offers the highest levels of data protection and security, for smaller team meetings and large international events alike.